Working late on a term paper? Need to verify something from your class notes? An image or graph to add some visual interest to your report? Now LBCC students can connect with a librarian any time, day or night to find help with these and other questions. Just go to the library web site, click on “Ask a Librarian” on the right side of the screen, scroll down to “Virtual Chat” and click. (But before you do, notice the four other ways you can reach a librarian for the help you need.)
As devoted as they are to supporting students and faculty with their research needs, LBCC librarians haven’t established a call center, and they aren’t taking questions at home in their pajamas to maintain this 24/7 reference service. A nationwide consortium of librarians from different time zones, including librarians at LBCC and CSULB, takes the calls and provides the advice and assistance. Though the librarian may be thousands of miles away, he or she can connect to the LBCC’s library home page and use our online catalog and databases to retrieve the information that’s requested. This is another example of how today’s libraries and librarians have taken the initiative to become interconnected and interdependent to serve students better.
For more information contact: Eleanor Sonido at esonido@lbcc.edu.
Library Update #51
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